eTail Europe 2015 (past event)
22 - 24 June, 2015
Contact Us: 44 20 7368 9465
Lesley Gregory
Head of Ecommerce
Ryman Stationery
Check out the incredible speaker line-up to see who will be joining Lesley.
Download The Latest AgendaMulti-Channel Day One
Sunday, November 6th, 2016
11:20 Using Data To Put Your Customer At The Heart Of Your Omnichannel Strategy
As more purchases become web-influenced, the days of building a website with a three to five year shelf life are over. The process of evolving your customer touch points to keep up with consumer expectations has to be at the heart of your strategy. It’s about having the agility to keep up with changing digital and consumer trends and the flexibility to match customer expectations, no matter which device they're on or how many times they've purchased. This talk will take you through how to create an ecommerce strategy that delivers seamless customer experience any time, anywhere.