Richard Lim

Head of Business Information
The British Retail Consortium

Check out the incredible speaker line-up to see who will be joining Richard.

Download The Latest Agenda

Multi-Channel Day One

Sunday, November 6th, 2016

15:30 Identifying Customers At Different Stages Of Their Shopping Journey Using The Retail Sales Monitor

Why worry about getting twice as many people to visit your site, when it’s easier to double the number of sales from the people already visiting? Bringing a fresh perspective from his work in the USA & Canada, Jamey’s big picture goal is to prevent nobody from buying, allowing 100% of the people who want to buy to do so, and he’ll share his successes so far right here:

• Make The User's Life Easy
• Be Clear, Open and Honest
• Don't Waste Time
• Help The User Trust You
• Be Memorable
• Know Your USP